by Ronny | Apr 26, 2013 | features, news
Mobile payments are estimated to hit one trillion dollars by 2015. Fortunately, we equip our merchants with the technology to accept this influx of capital. Each and every one of our GoPago LIVE point of sale systems comes integrated with the mobile storefront allowing merchants to receive both mobile orders and mobile payments from their customers’ smartphones. The GoPago app, which has been downloaded by more than 100,000 people in San Francisco, allows customers to browse, order and pay from a merchant on their phone before they arrive at the location. This ability to save time and skip the line streamlines the whole transaction process for both merchants and for consumers. Lou’s Cafe has been using the mobile storefront to broadcast their business to their customers’ iPhones and Androids for nearly a year. Through the implementation of the GoPago mobile app, Lou’s Cafe reports an average of 15 mobile orders per day. Employees say that GoPago saves them at least an hour a day because they get to spend less time answering the phones and managing the lunch rush lines. Furthermore, the customers experience increased satisfaction and visit more often as a result of the efficiency. Nearly half of their GoPago users are repeat customers who “feel like VIP when they skip the line and are recognized by name” according to T.J., manager of Lou’s Cafe. Through the tablet Lou’s Cafe can message their customers and notify them what time their order will be ready, push rewards and discounts and send them special personalized messages. The operational improvement is so significant that T.J. has said, “If we could, we’d...
by Ronny | Apr 22, 2013 | features, news
Everyone at the San Francisco GoPago headquarters is familiar with Piper’s Cafe and the owner, Chip Adkins. He was one of the first to sign up for GoPago LIVE and has provided our customer support, marketing and engineering teams with great feedback, praise and suggestions. His contributions have been invaluable. As a startup looking to provide the best POS system for all brick and mortar merchants, there’s nothing more important to us than engaged customers who partner with us to improve our product and service. We welcome and encourage that level of feedback from all our GoPago Live users: enterprise corporate cafeterias, food trucks and small mom and pop shops. Here is an in-depth look as to why Piper’s Cafe in Kentucky chose GoPago LIVE as their solution to transact and interact with their customers. Piper’s Cafe in Covington, Kentucky, took five years of planning and dreaming before Chip Adkins and Charles Killian were able to make it a reality. They wanted the whole cafe and the whole customer experience to be different, new and totally in line with the future. From their homemade ketchup to their locally sourced ingredients everything had to be well thought out and have their seal of approval. The point of sale system was a vital component in their plan. A simple cash register would never cut it. Dumb, old fashioned technology would hold back the promise of their vision. Originally leaning towards Square, because of fixed rates and sleekness of a tablet POS; they wanted more in a POS solution. They wanted the ability to broadcast their business to their customers smartphones and...
by Ronny | Apr 3, 2013 | features
GoPago LIVE is NOT an iPad POS. GoPago’s POS software is run on the Android operating system, not iOS, which differentiates us from virtually every other tablet-based POS in the market. We made this decision very deliberately; the Android platform enables GoPago to deliver the most secure multi-tasking solution possible. Since the point of sale is the central nervous system of a business, it needs to provide the most reliable merchant experience possible. A point-of-sale, like a central nervous system, benefits from continuous monitoring of health to guarantee a strong solution. An Android tablet enables system level access, allowing GoPago to remotely monitor uptime, automatically upgrade software, proactively troubleshoot and limit POS-only functionality. This hands-on approach is, for now, exclusive to GoPago LIVE and only possible on an Android point-of-sales system. iPad POS systems cannot directly and in real time, monitor the health of the POS or serve merchants to the same extent as GoPago LIVE, since the POS software is one of many apps on the iPad tablet. Our Top 7 Reasons to Choose an Android POS System 1. Proactive and Remote Monitoring: GoPago monitors all of its POS units constantly, ensuring continuous merchant uptime and proactive customer support. Through our Control Center, we monitor everything from POS tablet battery life, components plugged-in, CPU and memory. Our world-class customer support team calls merchants if the tablet’s battery is low, if they have a pending mobile order, or if the printer has a bad connection. Notifying our customers before they are aware of a problem sets GoPago LIVE apart: no one else has the ability to see this information...
by Ronny | Jan 11, 2013 | features, San Francisco
It’s a new year, your resolutions are still in effect and impending flu epidemics are looking to invade your body; we recommend you turn to healthy food and your handy dandy GoPago app. In San Francisco, the weather is demanding warm food, and the chicken n’ corn chili at Chili Up keeps you chill (in temperament, not temperature) and clocks in at under 300 calories. GoPago-ing from the Embarcadero location ensures that your chili will be hot, and you’ll be in and out fast, to enjoy more moments of the new year. The iron bowl at Baladie Gourmet Cafe puts up an iron wall defense against any possible flus, viruses or unhealthy food. The bowl fills you up with hearty lentils, rice, spinach, caramelized onions and chicken. For an even healthier option, choose the vegan variety with either falafel or eggplant instead of chicken. Any successful loser will tell you that they key to keeping off excess weight is to make room for some splurges. Eating healthy requires the occasional small reward. Prima Cafe knows this and they are offering a free 8 oz cup of frozen yogurt for the entire month of January with the purchase of any sandwich or salad ordered from GoPago. Try the arugula salad with wine poached pears. For the lowdown on Prima Cafe’s frozen yogurt, check out what one of our most prolific user has to say on her blog. Julie, of Julie’s Dining Club, claims it’s the best fro-yo in the entire city with flavors ranging from sea salt caramel pretzel to raspberry tart. Happy new year, GoPago-ers, may it be delicious, nutritious and include no wasting (or...
by Ronny | Oct 13, 2011 | features, photo
Do you think Lee Redmond‘s manicurist let’s her just stroll in for an unscheduled appointment? Does Xie Qiuping have to call her hair dresser’s receptionist to make an appointment when she wants a just ‘little’ trim? Well, I would love to give you all the answers, but I can only speculate — I don’t really know. What I can tell you is how they should be scheduling their appointments. If she used Pago on her phone, Lee could easily find, schedule and pay for the nail appointment of choice. That way when her nails are wet, she doesn’t have to reach into her purse to grab her credit card (do you think she has to bring her own nail polish?). How many times do you think Xie has strained her neck from moving 15.5 feet–approximately 5 lbs–of hair so she can hear the phone call? The app would allow Xie to schedule her appointment for a trim without any struggle. Tap a few buttons, go through a few screens, select some important information; the salon will send you a message confirming your appointment has been booked and you can check that task off your to-do list. Easy and simple — browse. order....
