Case Study: GoPago LIVE the Perfect POS Solution for Kentucky’s Piper’s Cafe

Everyone at the San Francisco GoPago headquarters is familiar with Piper’s Cafe and the owner, Chip Adkins. He was one of the first to sign up for GoPago LIVE and has provided our customer support, marketing and engineering teams with great feedback, praise and suggestions. His contributions have been invaluable. As a startup looking to provide the best POS system for all brick and mortar merchants, there’s nothing more important to us than engaged customers who partner with us to improve our product and service.  We welcome and encourage that level of feedback from all our GoPago Live users: enterprise corporate cafeterias, food trucks and small mom and pop shops. Here is an in-depth look as to why Piper’s Cafe in Kentucky chose GoPago LIVE as their solution to transact and interact with their customers. Piper’s Cafe in Covington, Kentucky, took five years of planning and dreaming before Chip Adkins and Charles Killian were able to make it a reality. They wanted the whole cafe and the whole customer experience to be different, new and totally in line with the future. From their homemade ketchup to their locally sourced ingredients everything had to be well thought out and have their seal of approval. The point of sale system was a vital component in their plan. A simple cash register would never cut it. Dumb, old fashioned technology would hold back the promise of their vision. Originally leaning towards Square, because of fixed rates and sleekness of a tablet POS; they wanted more in a POS solution. They wanted the ability to broadcast their business to their customers smartphones and...

Kris Jun: The Man Behind the Mural

The walls of our office got a major upgrade in mural form from one of our own. Kris Jun, UX and Visual Designer, lent his artistic talents to make our office feel more like a home, with all-star appearances from the GoPago family. JPMorgan Chase, Verizon Wireless, Bread and Cocoa, Sellers Markets, Freshii, Lou’s Cafe, Tropisueno, After Osha and many others can be spotted in our mural version of “I Spy.” Kris provided some great personality to our white walls. He is an office favorite because of his animated expressions, wacky sound effects and the fact that if you say his first and last name together, it sounds a lot like a major religion. We set off to learn more about the man behind the mural, and wanted to share our findings with you. GoPago: What was your inspiration? Kris: Since our company is located in the city it seemed like the natural backdrop. If we were located in a desert, I’d draw that… with a cactus. We understand you have a graphic novel in South Korea, care to tell us more? One’s Mind would be the English translation. What’s in One’s Mind? The main character feels everything is a visual metaphor. He thinks of a sand watch and then thinks of the remnants left behind when time passes. He also thinks of a sandwich. How did you feel at the unveiling of your masterpiece? It was fantastic and I got the “GoPago Superman” award. The Superman shirt I received made it extra special and makes me feel proud of myself. Half of the illustration already appeared on the...