by Ronny | Jun 11, 2013 | features, San Francisco
Last month, Mobile Payments Today declared that “The Wallet is Doomed!” and with a survey conducted by PayPal, 86 percent of Americans would be willing to get rid of their wallets for a digital solution. Since we launched our killer app with mobile ordering and mobile payments, we have heard (via tweets, calls and emails) from our customers about the instant benefits: they explained that even if they leave their wallet at home they were still able to eat lunch because they’re protected by GoPago on their smartphones. We decided to look deeper at the benefits of going walletless with a guest blog post by Krysta Gahagen, who is a San Francisco community manager and a mobile app enthusiast: As I walk out of my apartment, I find myself reviewing this list: keys, phone, wallet – my three essentials. These days, however, having my wallet with me is becoming less of a priority. In fact, sometimes it’s more convenient to go walletless. On a sunny Saturday morning this spring, I found myself walletless after going for a run with a friend who lives on the other side of town. Not wanting to carry my wallet for an entire run, I decided to leave it behind. I realized how hungry I was, as I was walking home, but I only had my phone, headphones, and keys with me. This was an incredibly discouraging realization for about half a block, but then I passed by a store that had a GoPago sticker in the window. At that moment, I remembered that I didn’t need to have cash or a card on...
by Ronny | Apr 3, 2013 | features
GoPago LIVE is NOT an iPad POS. GoPago’s POS software is run on the Android operating system, not iOS, which differentiates us from virtually every other tablet-based POS in the market. We made this decision very deliberately; the Android platform enables GoPago to deliver the most secure multi-tasking solution possible. Since the point of sale is the central nervous system of a business, it needs to provide the most reliable merchant experience possible. A point-of-sale, like a central nervous system, benefits from continuous monitoring of health to guarantee a strong solution. An Android tablet enables system level access, allowing GoPago to remotely monitor uptime, automatically upgrade software, proactively troubleshoot and limit POS-only functionality. This hands-on approach is, for now, exclusive to GoPago LIVE and only possible on an Android point-of-sales system. iPad POS systems cannot directly and in real time, monitor the health of the POS or serve merchants to the same extent as GoPago LIVE, since the POS software is one of many apps on the iPad tablet. Our Top 7 Reasons to Choose an Android POS System 1. Proactive and Remote Monitoring: GoPago monitors all of its POS units constantly, ensuring continuous merchant uptime and proactive customer support. Through our Control Center, we monitor everything from POS tablet battery life, components plugged-in, CPU and memory. Our world-class customer support team calls merchants if the tablet’s battery is low, if they have a pending mobile order, or if the printer has a bad connection. Notifying our customers before they are aware of a problem sets GoPago LIVE apart: no one else has the ability to see this information...
by Ronny | Sep 19, 2011 | customer support
Staying in touch with our customer and making sure everything runs seamlessly is important to all the employees at Pago. We want only the best of the best so we’ve been using Assistly to help create the best customer service experience. I, Christina, and my colleague have taken on the task (along with many others) of connecting you to your answers! So if you have questions, we have your answers. There are so many ways you can contact us – chat us (when we’re in the office), email us, Facebook us, tweet us, or go to help.gopago.com to see our frequently asked questions....
