GoPago App: The Walletless Future

Last month, Mobile Payments Today declared that “The Wallet is Doomed!” and with a survey conducted by PayPal, 86 percent of Americans would be willing to get rid of their wallets for a digital solution. Since we launched our killer app with mobile ordering and mobile payments, we have heard (via tweets, calls and emails) from our customers about the instant benefits: they explained that even if they leave their wallet at home they were still able to eat lunch because they’re protected by GoPago on their smartphones. We decided to look deeper at the benefits of going walletless with a guest blog post by Krysta Gahagen, who is a San Francisco community manager and a mobile app enthusiast: As I walk out of my apartment, I find myself reviewing this list: keys, phone, wallet – my three essentials. These days, however, having my wallet with me is becoming less of a priority. In fact, sometimes it’s more convenient to go walletless. On a sunny Saturday morning this spring, I found myself walletless after going for a run with a friend who lives on the other side of town. Not wanting to carry my wallet for an entire run, I decided to leave it behind. I realized how hungry I was, as I was walking home, but I only had my phone, headphones, and keys with me. This was an incredibly discouraging realization for about half a block, but then I passed by a store that had a GoPago sticker in the window. At that moment, I remembered that I didn’t need to have cash or a card on...

GoPago LIVE: Pioneering “Solution as a Service” in Commerce

Pictured above from left to right: David Herzog, VP of Partnerships and Alliances; Martina Plaza, Office Manager;  Leo Rocco, Founder & CEO; Kelsey Mitchell, Program Manager; and Steve Elefent, Chief Strategy Officer A year ago yesterday, Tech Republic published an article about an emerging trend, Solution as a Service, which could take over the other SaaS (Software as a Service). The article pointed to this new trend as a “revolution in a revolution” and as something that “would start with traditional Internet-related problems (such as search or content distribution)” and later move to other verticals. While attending the Electronic Transaction Association Expo these last few days, it became evident that there is evolution from Software as a Service to a Solution as a Service approach in the payments space. GoPago LIVE, our total commerce in the cloud product suite, is a comprehensive, bundled solution that stretches beyond software. It integrates all the hardware, software, and internet connectivity, while providing customer service that is both predictive for the merchant (eliminating system downtime) and proactive for future needs. Leo Rocco, GoPago Founder and CEO, stated, “There’s a big idea of evolving the paradigm of ‘Software as a Service’ to ‘Solution as a Service.’ The solution includes hardware, software, 4G data connectivity and best in class customer service; that’s our package and I believe that’s where the industry needs to go.” This change means that merchants will no longer have to invest large upfront licensing and maintenance fees for software from one company and pay additional large upfront costs in hardware from another company. An upfront licensing fee for POS software can...

Case Study: GoPago LIVE the Perfect POS Solution for Kentucky’s Piper’s Cafe

Everyone at the San Francisco GoPago headquarters is familiar with Piper’s Cafe and the owner, Chip Adkins. He was one of the first to sign up for GoPago LIVE and has provided our customer support, marketing and engineering teams with great feedback, praise and suggestions. His contributions have been invaluable. As a startup looking to provide the best POS system for all brick and mortar merchants, there’s nothing more important to us than engaged customers who partner with us to improve our product and service.  We welcome and encourage that level of feedback from all our GoPago Live users: enterprise corporate cafeterias, food trucks and small mom and pop shops. Here is an in-depth look as to why Piper’s Cafe in Kentucky chose GoPago LIVE as their solution to transact and interact with their customers. Piper’s Cafe in Covington, Kentucky, took five years of planning and dreaming before Chip Adkins and Charles Killian were able to make it a reality. They wanted the whole cafe and the whole customer experience to be different, new and totally in line with the future. From their homemade ketchup to their locally sourced ingredients everything had to be well thought out and have their seal of approval. The point of sale system was a vital component in their plan. A simple cash register would never cut it. Dumb, old fashioned technology would hold back the promise of their vision. Originally leaning towards Square, because of fixed rates and sleekness of a tablet POS; they wanted more in a POS solution. They wanted the ability to broadcast their business to their customers smartphones and...

Spring Into Sandwich Specials at Lou’s Cafe

There are a lot of things to put a spring in your step about  the month of March: St. Patty’s Day, the beginning of Spring, International Earth Day and now an exclusive birthday party that we’re inviting you to! Lou’s Cafe is turning three and we’re inviting you to this birthday bash as our VIP guests. For four weeks, from now until March 23, 2013, a different Lou’s sandwich will be available for $4.99 exclusively on GoPago. On Lou’s actual birthday, March 19th, you can also get a free soda with your discounted Ami-Cado sandwich. The “Ami” comes from the pastrami and salami and the “Cado” is from avocado, talk about a party in your mouth. What’s the featured sandwich this week? The Veggie sandwich and we know what you’re thinking. But trust us, it isn’t Easter bunny food. It is a spring forward hearty sandwich with alfalfa sprouts, cucumber, avocado, tomato, roasted red peppers, pepperoncinis, swiss cheese and Lou’s special sauce on a 9-grain roll. With Spring just around the corner, a Lou’s sandwich is the perfect necessity for a day in the park. Make sure to GoPago and partake in the month-long special to get a very special sandwiches at a discount....

Spring Into Sandwich Specials at Lou's Cafe

There are a lot of things to put a spring in your step about  the month of March: St. Patty’s Day, the beginning of Spring, International Earth Day and now an exclusive birthday party that we’re inviting you to! Lou’s Cafe is turning three and we’re inviting you to this birthday bash as our VIP guests. For four weeks, from now until March 23, 2013, a different Lou’s sandwich will be available for $4.99 exclusively on GoPago. On Lou’s actual birthday, March 19th, you can also get a free soda with your discounted Ami-Cado sandwich. The “Ami” comes from the pastrami and salami and the “Cado” is from avocado, talk about a party in your mouth. What’s the featured sandwich this week? The Veggie sandwich and we know what you’re thinking. But trust us, it isn’t Easter bunny food. It is a spring forward hearty sandwich with alfalfa sprouts, cucumber, avocado, tomato, roasted red peppers, pepperoncinis, swiss cheese and Lou’s special sauce on a 9-grain roll. With Spring just around the corner, a Lou’s sandwich is the perfect necessity for a day in the park. Make sure to GoPago and partake in the month-long special to get a very special sandwiches at a discount....