Important Update

We have updated our Privacy Policy to reflect that GoPago has been acquired by VeriFone, Inc. as of February 20, 2015. Our new Privacy Policy is effective on March 13, 2015. To learn about how we treat information collected prior to March 13, 2015, please click here.

GoPago Privacy Policy

GoPago values the privacy rights of its users and works hard to protect your personal information. We do not share any personal identifying information or potentially personally identifying information except in accordance with this Privacy Policy. By using our site, service, or providing us your personal information, you agree to this Privacy Policy and agree to be bound and abide by our Consumer Terms of Use or Merchant User Agreement depending on whether you are a consumer or merchant. If you do not agree with any term in this Privacy Policy, please do not provide us your personal information or use the Site. While we reserve the right to change this Privacy Policy at any time we will post any such revisions on our website. Throughout this Privacy Policy, we will refer to our website, software, and services collectively as the “Service”.

Information We Collect

In order to better serve you, we may require that our registered customers submit their name, phone number, email address, date of birth, login user name and/or password, mobile phone number, payment card number, geographic location based on your use of our apps and other related information.

  1. Merchants must also submit their bank account and related information about financial institutions where you conduct business.
  2. In order to identify our Merchant accounts, we may obtain information about you from third party verification services and credit bureaus.
  3. When you use our Service: we may record your account transactions, transaction location, and we may collect information about your computer or access device.

Additional information from or about you may also be collected in other ways, including responses to customer surveys or your communications with our customer service team. We use technology to help us collect information.


It is important for us to track how our website is used, and we (or our service providers) may place “cookies” on your computer or device. Cookies are small data files that identify you when you use our services. You have the option to decline our cookies by using your browsers settings tools, but this may interfere with your use of our website and services.

Log File Information

Log file information is automatically reported by your browser each time you access a web page. When you register with or view our site, our servers automatically record certain information that your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

Protecting Personal Information

Any information that can be used to identify a person is “Personal Information”. This does not include information that has been aggregated or made anonymous. All information is securely stored on servers in the United States. Our safeguards and procedures have been implemented in a manner designed to be in accordance with US state and federal law and regulations to maintain the physical and electronic security of our software, services and your Personal Information. Our measures include firewalls, system-wide data encryption, physical and electronic access controls, and strict rules regarding the access and use of data on our system.

Using Personal Information

We use your Personal Information to provide you the features and functionality of the Service, and may share it with our trusted third parties, to ensure that you have a safe, high-performance experience when using the Service. When you use the Service, including accepting a payment, requesting funds, contacting customer service or requesting technical support, in addition to many other interactions with GoPago, we will apply the information that we have collected. Knowing this information allows us to verify your identity, communicate with you and enforce our agreements with you, as well as secure the best possible experience for all GoPago members. We may also use this information to measure how our members use the Service, and improve and enhance our offerings to you. GoPago may use certain information about you without identifying you as an individual to third parties. We do this for purposes such as analyzing how the Service is used, diagnosing service or technical problems, maintaining security, and personalizing content. We use cookies and log file information to:

  1. Remember information so that you will not have to re-enter it during your visit or the next time you visit the site;
  2. Provide custom, personalized content and information;
  3. Monitor the effectiveness of our Service;
  4. Monitor aggregate metrics such as total number of visitors and traffic;
  5. Diagnose or fix technology problems reported by our users or engineers that are associated with certain IP addresses;
  6. Help you efficiently access your information after you sign in.

Sharing Personal information

GoPago will not rent or sell your Personal Information to others. GoPago may share your Personal Information with third parties for the purpose of providing services to you (such as those described below). If we do this, such third parties’ use of your Personal Information will be bound by terms at least as restrictive as this Privacy Policy. We may store personal information in locations outside the direct control of GoPago (for instance, on servers or databases co-located with hosting providers).

  1. Service providers who provide us a range of essential operational services including fraud prevention, transaction processing, collections, direct marketing, and managed technology services. Our contracts dictate that these service providers only use your information in connection with the services they perform for us and not for their own benefit.
  2. Verification services and credit bureaus to underwrite your application for GoPago accounts and to comply with our legal credit reporting rights and obligations.
  3. Financial institutions that allow us to offer your payment processing services, and partner with us to develop new offerings for you and other GoPago members.
  4. Law enforcement authorities or government representatives who may require us to share information in order to comply with court order and other legal mandates, or when we believe that disclosure is necessary to report suspicious activities, prevent physical harm, financial loss, or violations of our agreements and policies.

As we develop our business, we may buy or sell assets or business offerings. Customer, Member, transaction, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer such information in the course of corporate divestitures, mergers, or dissolution. From time to time, we may run contests, special offers, or other events or activities (“Events”) on the Service together with third party partners. If you provide information to such third parties, you give them permission to use it for the purpose of that Event and any other use that you approve. We cannot control third parties’ use of your information. If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these Events. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or (iv) in connection with an investigation of suspected or actual fraudulent or illegal activity. We may transfer information about you to other Verifone entities or to service providers that may be located in other countries working on our behalf in accordance with applicable law and in conformance with Verifone’s Privacy Policy. By providing us with your information or using our websites, you consent to the collection, international transfer, storage, and processing of your information.

Compromise of Personal Information

In the event that Personal Information is compromised as a result of a breach of security, GoPago will promptly notify those persons whose Personal Information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, by email, or as otherwise required by applicable law.

Your Choices About Your Information

You may, of course, decline to submit your Personal Information through the Service, in which case GoPago may not be able to provide certain services to you. You may update or correct your account information at any time by logging in to your account. You can review and correct the information about you that GoPago keeps on file by contacting us as described below.

Children’s Privacy

GoPago does not knowingly collect or solicit Personal Information from anyone under the age of 13 or knowingly allow such persons to register with our Service. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 is allowed to provide any Personal Information to or on GoPago. In the event that we learn that we have collected Personal Information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us as described below.

Links To Other Websites

GoPago is not responsible for the practices employed by websites linked to or from our website, nor the information or content contained therein. Please remember that when you use a link to go from our website to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our website, is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Notification Procedures

It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other business related purposes, to you via email notice, written or hard copy notice, or through conspicuous posting of such notice on our website, as determined by GoPago in its sole discretion. We reserve the right to determine the form and means of providing notifications to you.

Changes to Our Privacy Policy

If we change our privacy policies and procedures, we will post those changes on our website to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on this page.


If you have any questions or comments about this Privacy Policy, please contact us at:
GoPago, a Verifone Company
VeriFone Systems, Inc.
Attn: Legal Department
2099 Gateway Place
Suite 600 San Jose, CA 95110-1093
Fax: +1.408.232.7841
Or By e-mail at:
Effective Date: March 13, 2015