by Ronny | Apr 26, 2013 | features, news
Mobile payments are estimated to hit one trillion dollars by 2015. Fortunately, we equip our merchants with the technology to accept this influx of capital. Each and every one of our GoPago LIVE point of sale systems comes integrated with the mobile storefront allowing merchants to receive both mobile orders and mobile payments from their customers’ smartphones. The GoPago app, which has been downloaded by more than 100,000 people in San Francisco, allows customers to browse, order and pay from a merchant on their phone before they arrive at the location. This ability to save time and skip the line streamlines the whole transaction process for both merchants and for consumers. Lou’s Cafe has been using the mobile storefront to broadcast their business to their customers’ iPhones and Androids for nearly a year. Through the implementation of the GoPago mobile app, Lou’s Cafe reports an average of 15 mobile orders per day. Employees say that GoPago saves them at least an hour a day because they get to spend less time answering the phones and managing the lunch rush lines. Furthermore, the customers experience increased satisfaction and visit more often as a result of the efficiency. Nearly half of their GoPago users are repeat customers who “feel like VIP when they skip the line and are recognized by name” according to T.J., manager of Lou’s Cafe. Through the tablet Lou’s Cafe can message their customers and notify them what time their order will be ready, push rewards and discounts and send them special personalized messages. The operational improvement is so significant that T.J. has said, “If we could, we’d...
